Key Roles and Responsibilities:

• Interact with clients on highly complex requirements of a solution.
• Escalate unresolved problems and issues to the relevant third parties or specialists.
• Assume responsibility for the co-ordination of the activities of the engineers, in line with performance
• Targets, leading by example and monitoring the quality of engineer’s and technician’s work when required.
• Write reports and complete and maintain project documentation.
• Recommends improvements to standard operating procedures relating to installations
• Act as coach and mentor to junior engineers.
• Included in highly complex design work, with input to the design expected.
• Expected to work independently and take ownership of relevant technologies according to domain or specialization.
• Monitors the quality of work produced by junior engineers and makes recommendations for continuous improvement.

Knowledge, Skills and Attributes:

• Deep understanding and appreciation of technical design and business principles
• Sound project skills which are demonstrated in the execution of installations and other assignments
• Demonstrate customer engagement skills
• Demonstrate relevant domain specialist knowledge and expertise
• Excellent verbal communication skills
• Client focused and display a proactive approach to solving problems
• Ability to coach, mentor and provide guidance to team members
• Excellent understanding of project management principles