Kzn Department of Health Vacancies 2022 – ICT Service Manager

Website KwaZulu-Natal Department of Health


  • Ensure the effective, efficient and economical management of allocated technical resources of the Division.
  • Oversee the daily functions of the technical resources based in the districts.
  • Manage potential risks and mitigation strategies.
  • Manage the maintenance and upgrading of computer systems and software.
  • Prepare and implement plans to ensure ongoing mentoring and training for the technical resources.
  • Ensure that the technical resources are equipped with the necessary tools and resources to perform their functions.
  • Manage the allocated assets and the related finances to ensure the effective utilization and delivery of services.
  • Manage the performance of the technical resourcesEnsure that the technical resources attend to IT related queries timorously.
  • Ensure that the technical resources are aware of and adhering to the relevant Departmental policies and procedures.
  • Arrange regular meetings and workshops with the technical resources and key stakeholders.
  • Establish processes to address any queries or challenges that may arise at these meetings.
  • Take ownership of district issues assigned to the technicians and follow problems through to resolution.
  • Provide continuous, professional, accurate and consistent feedback to senior management.


  • Possess knowledge of Conditions of Employment.
  • Have Knowledge of skills Development Act.
  • Have knowledge of Promotion of Access to Information Act.
  • Have knowledge Occupation Health and Safety Act.
  • Possess knowledge of Public Service Act and Regulations.
  • Have knowledge of Employment Equity Act.


  • A minimum of three (3) years operational experience in an Information Communication Technology management environment.
  • Unendorsed valid Code B driver’s licence (Code 08)
  • An appropriate Bachelor’s Degree/ National Diploma in Information Communication Technology (ICT) PLUS;


  • Company: KwaZulu-Natal Department of Health
  • Vacancy Type: Full Time
  • Job Location: Pietermaritzburg, KwaZulu-Natal, South Africa
  • Application Deadline: SEE APPLICATION PAGE 

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