Joburg Zoo Vacancies 2022: Check Openings, Eligibility Criteria and How to Apply

Joburg Zoo


Johannesburg City Parks believes its success as a company is measured by the value of the programmes it delivers for the safety, wellbeing and development of its employees. The values espoused in the company vision are translated into all employee programmes, making them a living testimony to the company’s values and ensuring that employees see City Parks as an employer of choice.

City Parks’ recruitment policy is aimed at ensuring that it acquires and retain relevant skills for its business at all times. Business strategies are constantly reviewed to ensure its recruitment addresses the changing needs of the company.



JOB PURPOSE: To ensure the maintenance of existing greenery in accordance with defined targets; to deliver the scheduled maintenance and management services of parks and cemeteries; to lead and supervise regional parks, trees, and cemeteries maintenance teams; to provide horticultural specialist advise and recommendations in order to support the achievement of the service delivery imperatives of JCPZ to the City of Johannesburg.

MINIMUM JOB REQUIREMENTS: • National Diploma in Horticulture • B-tech in Horticulture an added advantage • 3-5 years of experience in a municipal environment • Computer Literacy • Driver’s license.

KNOWLEDGE AND SKILLS: • Good communications skills (written and verbal) • Report writing skills • Horticultural mechanization knowledge • Recreation Facilities Management • Financial Management: Operational Budget Control and Application • People Management • Knowledge of Health and Safety Standards • Stakeholder Engagement and Liaison • Asset Management • General Administration • Horticultural Maintenance Services • Project Management • Knowledge of Environmental Legislation.

KEY PERFORMANCE AREAS: Manage the depot’s expenditure in line with the regional budget as directed by the regional manager • Manage depot assets by providing regular information and updates on equipment, materials and supplies, including asset registers, plant checklists and vehicle logs • With the assistance of the Administrator and Facilities Officer, liaise with Head Office and the Regional Manager on matters relating to Facilities Management, Human Capital, Finance and Supply Chain • Attend to complaints from Ward Councillors/ Community Leaders and Residents to ensure good customer service and feedback • Develop and implement annual and monthly scheduled maintenance plans for horticultural areas • Compile weekly work schedules for the horticultural teams • Provide technical advice on approaching horticultural tasks • Conduct spot checks and individual park assessments • On completion of tasks, ensure systems are updated • Co-ordinate crews to respond to customer complaints • Delegate responsibilities to groups within the region and monitor their performance • Provide leadership through clear communication of plans and targets • Oversee performance management of personnel on a daily, weekly and quarterly basis which involves performance reviews and development plans for all staff • Enable the learning and development plans of the team in coordination with the JCPZ Skills Academy • Ensure a healthily and fit workforce in conjunction with the regional manager, human capital wellness unit • Plan, direct and oversee the operations of regional horticultural maintenance • Provide oversight and leadership for horticultural teams within the region • In conjunction with SHERQ Coordinators, ensure SHERQ compliance by following JCPZ policies and OHS Act procedures • Coordinate with the regional manager on mitigating risks of operations and implement preventative measures • Conduct needs identification for undeveloped parks, public open spaces and potential Capital Infrastructure projects within the jurisdiction • Research new maintenance methods and processes to improve the operation.

Workplace: JHB Regions
• Contact Person: Abongwe Mini • Tel: 011 712-6601
• Email CVs to:
• REF: SNH20112022

• Closing Date: 03 December 2022

Note: Johannesburg Parks and Zoo is an equal opportunity employer. If you do not receive a response from us within 21 days after the closing date of this advertisement, please accept that your application was unsuccessful.



JOB PURPOSE: To deliver and manage the implementation and monitoring optimum service quality management plans, processes, procedures aligned with the strategies of JCPZ; To assess levels of risk and quality standards compliance through on-site assessments; monitoring and evaluating of the core services of JCPZ and improving the quality of service.

MINIMUM JOB REQUIREMENTS: • Degree or National Diploma in environmental related field • Minimum of 5 years’ experience in Monitoring and Evaluation environment • At least 2 years’ experience in a supervisory role • Experience in Corporate Governance is desirable.

KNOWLEDGE AND SKILLS: • Quality management and control methodology • Service Quality and Improvement Management practices, principles and framework applications • Practical knowledge of Risk Management principles, methods and TQM • Understanding of environmental assurance and administrative principles • Working knowledge of MFMA • Knowledge of procurement procedures • JCPZ mandate, strategy and stakeholder analysis • Data analysis and judgement • Report writing and presentation skills • Risk and resilience • Team and performance management • Financial acumen and budget management • Leadership • Alignment with JCPZ values.

Implementation of the Quality Service Management strategy, policy and framework: Ensuring that systems, policies procedures, and methodologies are in place to support excellent service delivery • Oversee the integrated Quality Management Systems • Develop and implement JCPZ quality standards in line with the required standards (ISO 19001) • Review the organization’s process to ensure alignment with the current policies and procedures • Analyse internal processes and recommend strategies for service delivery optimization • Oversee the implementation of approved service delivery standards • Develop and ensure implementation of standard operating procedures.

Monitoring and Evaluation of the standard of service delivery: Develop and implement service quality assurance plans • Monitor, review and enforce policies and procedures to ensure achievement of quality assurance objectives • Provide advice on improvement of services • Monitor the implementation of improvement plans (i.e. corrective measures).

Data Analysis and Reporting: Provide accurate and regular reports on performance of the service delivery • Submit monthly reports to the departments indicating statistics of the number of visits conducted, and brief summaries of findings from facilities visited • Provide reports timeously on activities conducted; progress on the implementation of improvement plans and strategic issues including trend analysis.

Continual Improvement and awareness: Promote the culture of quality service and continually improvement of controls with JCPZ to meet best practice and international standards (e.g. Green Leaf, ISO and PAAZA/ WAAZA) • Awareness on good monitoring and evaluation practices in JCPZ.

Workplace: Head Office
• Contact Person: Abo Mini • Tel: 011 712-6601
• Email CVs to:
• REF: QAM20112022

• Closing Date: 03 December 2022

Note: Johannesburg Parks and Zoo is an equal opportunity employer. If you do not receive a response from us within 21 days after the closing date of this advertisement, please accept that your application was unsuccessful.

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