Fidelity Vacancies December 2022 Pretoria – Duty Manager 

Website Fidelity Services Group

The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive record of accomplishments.
By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market. Through a bouquet of services and related products, the Group can tailor make a solution for any requirement.
  • Company: Fidelity Services Group
  • Vacancy Type: Full Time
  • Job Location: Pretoria, Gauteng, South Africa
  • Salary: R132 000 – R168 000 per annum
  • Application Deadline: See Application Page

Key Responsibilities:

  • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
  • Submitting relevant monthly reports to the Client and Management
  • Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
  • Auditing and verifying the access registers on a daily basis and generating exception reports
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
  • General management and supervision of security staff and ensuring that all their queries are dealt with promptly.


  • Knowledge of ISO 9001:2008 Quality Management and its requirements
  • Analytical & critical thinking skills
  • Ability to manage and discipline staff
  • A valid unendorsed driver license

Qualifications and Work Experience:

  • Estate experience is an added advantage.
  • Matric certificate with Grade A Psira registration and accreditation
  • A minimum of 3 years’ experience in Security Operations- previous Shift Management experience advantageous.

To apply for this job please visit