Takealot Online Jobs 2022 – Online Shopping Assistant

Website Takealot


Takealot.com, a leading South African online retailer, is looking for a highly talented Online Shopping Assistant – Seasonal to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.


  • Resolve product or service problems by utulising your listening skills to clarify our customer’s query; assess any service failure to identify the root-cause and take appropriate action.
  • Utilize a variety of software tools to navigate to a resolution.
  • Communicate with our customers via phone, email and chat.
  • Take ownership of our customers and ensure their needs are met in accordance with being Africa’s most customer-centric company.
  • Deliver timely, accurate and professional customer service.
  • Liaise between internal departments to solve our customer queries.


  • Ability to navigate the Internet, email, and chat to customer via Instant Messenger tools.
  • Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome.
  • Excellent written and verbal communication skills in English.
  • Flexibility to work rotational shifts which includes weekends, public holidays and night work


  • National Senior Certificate
  • Minimum of 6 -12 months customer service experience


  • Company: Takealot
  • Vacancy Type: Full Time
  • Job Location: Cape Town, Western Cape, South Africa
  • Application Deadline: SEE APPLICATION PAGE 

To apply for this job please visit www.takealot.com.