JOB RESPONSIBILITIES:

• Developing content for multiple audiences
• Developing content on many channels, using a variety of software tools (e.g. email, recorded videos, onsite communication, webinars, presentations)
• Conceptualising, creating and maintaining training, education & communication content targeted at Takealot’ smerchants – this includes content to educate merchants on the use of Takealot’s systems, business processes and growth opportunities

• Researching and keeping the team abreast of competitor trends and best practices with regard to communications

JOB REQUIREMENTS:

• Top of the class English written communication and creative copywriting skills
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Good understanding of digital design and communication principles
• An ability to translate a communication brief into effective copy across multiple touchpoints in a way that resonates with the relevant audience

QUALIFICATION & EXPERIENCE:

• Bachelor’s degree in Communications, Business or a related field
• Experience working with Whatfix, Salesforce, Zendesk or a relevant LMS is preferred.
• Extensive experience in a related field 2 to 3 years in online communications, UX, E-Learning or Instructional Design.
• Experience working in an e-commerce or online B2B platform is preferred.

JOB DETAILS:

• Company: Takealot
• Vacancy Type: Full Time
• Job Location: Cape Town, Western Cape, South Africa
• Application Deadline: SEE APPLICATION PAGE