JOB DESCRIPTION:

Reporting directly to the Director of IT, the successful incumbent will be responsible to provide adequate and effective leadership within the department, working closely with hotel management for the efficient maintenance, enhancement and management of all hotel based IT systems in accordance with Marriott International Policies and Procedures within a pressurized environment.

JOB RESPONSIBILITIES:

• Responsible for all aspects of the Hotel network, including hardware, software and outsourced support.
• Effectively co-ordinate and organize the day to day operations of the IT Department Deliver customer service in accordance with the agreed SLA’s
• Ensure that the highest standards of services in the IT departments are maintained and developed at all times.
• Monitor suppliers in accordance with the agreed SLA’s
• Provide support and guidance to all departments to ensure efficiency throughout the hotel
• Assist in the control of IT related operational expenditure, and budget management

JOB REQUIREMENTS:

• Ability to work within a pressurized environment
• Must have working knowledge of NEC PABX for 1st line support
• HP switches, VLANS, TCP/IP and Routing
• Strong and effective planning and organizing skills to ensure operational efficiencies

QUALIFICATION & EXPERIENCE:

• At least 4 years in the IT field and a minimum of 1-year experience within a hospitality environment
• Experienced in supporting hotel IT infrastructure (preferred)
• IT tertiary qualification (degree or diploma)

JOB DETAILS:

• Company: Marriott International
• Vacancy Type: Full Time
• Job Location: Cape Town, Western Cape, South Africa
• Application Deadline: SEE APPLICATION PAGE