KZN Department of Health Vacancies 2022 – Desktop Support Technician 

Website KwaZulu-Natal Department of Health

The KwaZulu Natal Department of Health invites qualified South African graduates to apply for the post of desktop support technician.

  • Company: KwaZulu-Natal Department of Health
  • Vacancy Type: Full Time
  • Job Location: Pietermaritzburg, KwaZulu-Natal, South Africa
  • Application Deadline: 14 October 2022

Key Responsibilities:

  • Identify and escalate Information Technology infrastructure related concerns that may arise to the Supervisor.
  • Liaise with the appropriate departments and service providers with regards to Information Technology related faults.
  • Provide hardware and software problem solving.
  • Give feedback to the end users and ensure that the user is satisfied with the resolution of the call.
  • Provide preventative maintenance on desktop related hardware such as scanning for viruses, ensuring that Windows patches are updating and running disk clean-ups.
  • Provide remedial repairs to desktop equipment.
  • Provide telephonic troubleshooting or first-line telephonic problem resolution to the end users.
  • Troubleshoot physical LAN (Local Area Network) which includes checking of network data points.
  • Provide basic troubleshooting to Telecommunication, Voice over Internet protocol (VOIP) and Telemedicine infrastructure.
  • Provide reports to management on hardware related queries, daily activities and tasks  undertaken.


  • Patch and clean computer to viruses.
  • Have knowledge of Public Finance Management Act and Treasury Regulations.
  • Have Knowledge of Computer skills- Ms Office suite.
  • Knowledge of Communication –written and oral.

Qualifications and Work Experience:

  • An appropriate Bachelor’s Degree/ National Diploma in Information Communication Technology (ICT) as recognized by SAQA, PLUS up to a minimum of three (3) years experience relevant Information Communication Technology, PLUS.
  • Unendorsed valid Code B driver’s licence (Code 08).

To apply for this job please visit