Amazon Vacancies Cape Town – Engagement Manager

Website Amazon


AWS Engagement Managers seek to understand our customers’ needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer’s mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution.


  • Accelerate internal and external stakeholder alignment, team cohesion and risk mitigation while ensuring feedback loops close the engagement lifecycle and create new opportunities
    Drive a consistent project/engagement experience for our customers through our Engagement Manager community
  • Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement life cycle
  • Responsible for managing customer expectations, managing AWS delivery consultants, and managing the scope, budget and governance of each individual project.
  • Lead teams of AWS delivery consultants who will be responsible for the successful delivery of projects with our most strategic customers across Europe
  • Create and deliver executive-level and detailed status reports that properly communicates a project’s progress and financials tailored to the audience.
  • Teach customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology to accelerate both innovation and migration scenarios with customers
  • Deliver and manage multi-stream technical engagements with partners and customers.


  • Exceptional organizational and stakeholder management skills
  • One or more active project management certification with an emphasis on Agile: APM, CSM, PMI-ACP, PMP, SAFe (Scaled Agile)
  • Exceptional communications skills, demonstrating the ability to use different channels and tools with technical and non-technical audiences


  • Bachelor’s Degree or equivalent experience
  • Experience of leading teams of more than 5 people with project budgets over $500K
  • Experience of leading teams with technical roles
  • More than 5 years of experience of leading projects in Professional Services
  • Experience in managing complex IT transformation projects in the public sector.


Company: Amazon

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

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